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Artboards Disappear in Adobe XD

New Here ,
Mar 26, 2021 Mar 26, 2021

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Hello All,

 

When I shared my file in XD with a client for review, all six artboards are visible, but all the artboards except for one are missing when I return to work on it. The issue is a BIG RED FLAG for me.

 

The good news is I was able to revert to an older version and save it as new, whoo!

 

Has this happened to anyone else in the Adobe community?
Is this a known bug with XD?

 

It sounds like this user is having a similar issue here. Unfortunately, it does not look like there's a solution even though it's marked with a correct answer.

 

I'd greatly appreciate it if anyone has any info on this.

Thanks, 

Tony 

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correct answers 1 Correct answer

Adobe Employee , Apr 01, 2021 Apr 01, 2021

Hi Tony,

 

Sorry to hear about the trouble. This is not expected, I suspect that the artboard was somehow deleted and the link was not updated because of which that artboard was available in the design review but not on the actual file. 

 

Feel free to reach out if you need any further assistance.

 

Regards

Rishabh

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Adobe Employee ,
Apr 01, 2021 Apr 01, 2021

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Hi Tony,

 

Sorry to hear about the trouble. This is not expected, I suspect that the artboard was somehow deleted and the link was not updated because of which that artboard was available in the design review but not on the actual file. 

 

Feel free to reach out if you need any further assistance.

 

Regards

Rishabh

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