Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


[Bug report] XD plugin manager fails to load completely (Windows)

New Here ,
Jun 19, 2020 Jun 19, 2020

Copy link to clipboard

Copied

Plugin manager has been behaving erratically on my new Windows installation. I just installed XD a couple of days ago and haven't used it much, except to install and test out a variety of plugins. Sometimes plugin manager works just fine, but half the time or more, it just doesn't load entirely or takes a very long time to load. When this happens, the UI usually doesn't work. See the videos below for examples.

 

FYI, after recording the first video (the shorter one), I restarted XD, and then immediately recorded the second video.

TOPICS
Crash on windows, Plug-ins, Product performance

Views

177

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Jun 21, 2020 Jun 21, 2020
Hi, did you install the latest version of Adobe XD? Have you tried connecting to a different internet network?

Likes

Translate

Translate
Adobe Community Professional ,
Jun 21, 2020 Jun 21, 2020

Copy link to clipboard

Copied

Hi, did you install the latest version of Adobe XD? Have you tried connecting to a different internet network?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 06, 2020 Jul 06, 2020

Copy link to clipboard

Copied

LATEST

Hi there,

 

I would like to follow up on your issue. Would you mind confirming if the issue has been resolved or if you need more assistance on the issue?

 

We are here to help.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines