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I cannot complete a prototype export for a link. Repeatedly going to 50% and stopping.
We're currently experiencing an outage that is preventing the upload of prototypes and comments. For more details: status.adobe.com
We too are experiencing this issue (i.e. sharing stopping at 50%).
The outage has now been ongoing for two days and is impacting our business as we were due to share designs with a partner on Friday.
The Adobe system status page linked to above is of little use as it gives only the minimum of information. We need information to decide whether we should be undertake work to get our designs to our partners in a different way. If Adobe was able to answer the following questions it would be useful:
1. Do you have any information on expected timescales for a resolution of this issue?
2. Do you have any workarounds for sharing interactive prototypes?
Yes, here we have the same trouble uploading: it stops at 50% with error 44.
Adobe, please answer: we are on a tight client-schedule. Come on: XD is now commercial software!
Yeah its still happening.
Please help me. Its still happening to my documents even with just 8 artboards
I`m experiencing this issue today
Same today ...
In case you are still not able to publish your prototype or its stuck at 50%, I would request you all to sign out and sign in to Adobe XD and feel free to share the results.
I'm still experiencing this issue after signing out and back in. All existing prototype links work fine, but any that were created or updated today first get stuck at 50%, then finish abruptly without the "Link updated" confirmation in XD. The links themselves give "Unknown error" feedback in the browser and can no longer be opened.
I am experiencing the same issue after updating today. XD says "Updating public link..." and pauses on 75% for a long time. When it finishes and i go to check the link i see this:
Unknown error. Please try again later.
and this in the error console:
please help. I need these links working today.
this did not resolve my issue
Issues with prototype here after update, large prototypes aren't loading and smaller ones load with parts missing, logged in and out of CC and also restarted machine still broken
Apologies for the inconvenience.
We're seeing some issues with sharing which we are tracking in this UserVoice issue: June 2018 release: "Unknown error. Please try again later" and missing artboards in shared prototype...
The issue with the outage has been taken care of. Can you retry and let us know if you are still facing this issue?
I am still experiencing this issue. It stops at 75%. I have updated XD and tried signing out/in of Adobe CC.
That's strange. If you are still facing this issue, can you send me your Adobe ID, location, and phone number over a private message? To send a private message, click my picture and use the Message button. We will get in touch with you for investigation.
The issue has been mostly resolved for me; links now update and display properly. If I'm not mistaken, the publish window used to tell you if your link was up-to-date with the current state of the document. It doesn't anymore, but that's a minor problem.
The issue seems to be resolved for me
Thank you for confirming, Dorothy. Glad to hear that you are all set.
Yesterday I was having troubles with updating a public link, it always got stuck on 50% and I eventually gave up. Then today i was checking out the link and it was actually updated...
However, I'm currently trying to publish another project and it's again stuck at 50%. I went to check my published links to see if the same weird issue would happen, but no luck, the new project is not there.
I've tried signing out and in again but it doesn't help either.
That's definitely strange. Can you see if any of the solutions in this doc helps? Troubleshooting sharing errors in Adobe XD
If it doesn't, or if none of those are related to your issue, please send me your Adobe ID, location, and phone number over a private message. To send a private message, click my picture and use the Message button. We will get in touch with you for investigation.
I'm having the same problem today. Stuck at 50% and has now left me with nothing to present at a meeting in an hour's time...
Tried logging out and back in and nothing changes.