can't update share link or create new link , Error 55:63 & 44:63

[DAC-Sasi]

unable to update the shared link with new artbords. and can't even create new shared link . 

when try to update existing link it's giving error 55:63. when try to create a new link it's giving the error 44:63. we already have comments and review in existing link . how do i recover & update the existing link or worse case crate a new link. 

[MatejHolek]

No It's not fixed, still getting and can't share anything or create a new link, this is getting really bad for our business

[aoglover]

Not fixed. Still experiencing this issue.

[Mimi5E2B]

No not fixed yet, still broken on my side

[ponea.health]

Am still getting this error

[designt93444381]

Also had to uninstall and reinstall and it worked

[daniela79729348]

It's not fixed! I have this problem today!

[Cultural_Infusion]

Same problem here. Not possible to create new link. No solution. Every single day I´m facing a new issue with links. 😞

[Cultural_Infusion]

I even reeinstalled but didn´t solve. I don´t know why this thread is marked as solved when it´s clearly not.

[aleexmee]

Hi! It seems to be an issue that comes and goes. I had this problem last week when trying to make the Share link, but it got fixed a couple of hours later. I think it's an issue with the servers, might be getting saturated with Share link requests for various projects or something like that.

[Pedro5FAC]

I still have the same issue.
If I try to create a new link also the same problem 44:63 or 55:63.
Also tried moving just the artboards used on the prototype to a new file and got the same issue.
Any other solutions?

[Pedro5FAC]

also manage link options got a

Error 500: Internal Server Error

[Evie5CB8]

Yeah, I'm getting the exact same problem. Discussed with them on live chat and its a server outage, they're unsure of when it will be back up. 

[blake_blake_]

Literally the only news I've gotten.

[Evie5CB8]

They've now said the problem should be resolved in 2-4 hours... 

[jeroenr92072295]

As of this afternoon, I'm experiencing this issue as well. I can't update my design link anymore. The first time it happened, the progress for uploading the design seemed to stutter, going back and forth between ~80% and ~90%, like some chunks that needed to be uploaded failed and had to be retried or something. No clue on the technicalities though, but this is what I experienced. Any later attempts to update a design link fail when I reach 50% (gets stuck on 50% for a few seconds before failing).

[KatArnold]

I am also having issues publishing to existing links. I am getting to 50% then I get this error:

Something went wrong. Please create a new link.

Learn More (Error 55:63)

Adobe, please fix this!

[juridanilow]

[abuse removed by moderator]

[Arbeit Software]

This NEEDS to be fixed. I am currently dealing with a component library for a design system that is connected to 20 other documents. Creating a new link would mean creating a new library. Which would mean losing all of those connections and having to start over.

[Jayro5ED8]

Still I can't update links to prototypes. XD 35.1.12.5. It's becoming critical! Please solve it!

[sheydin]

Same Probleme here on latest XD 35.1.12.5 on Mac. Absolutely breaks my review and specs workflows. I have to make videos of prototypes and deliver assets manually. This error problem is absolutely crucial and expensive as well.

Please fix that if you don't want designs to leave XD for Sketch or Figma! I'm already considering …

[csongetocsaba]

I agree it's frustrating, and I can't see any light at the end of the tunnel (for a whole day now) or any kind of apologies or communication on the plans of fixing servers... It would be nice to know when it ends rather than trying to publish every 10 minutes all day long.

[blake_blake_]

Follow the thread and you will receive updates as it progresses.

[Abdun Nur5E58]

So,is this problem from the main server??
I think my pc is well..

[Abdun Nur5E58]

Same problem..finding no way to get out from this...Why everytime xd does this...I am very much frustrated about Xd..

[anastasiiap94316949]

same problem