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Cannot open a shared project

New Here ,
Jul 03, 2020 Jul 03, 2020

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Hello there, I cannot open one of the projects that was shared with me in XD. It says that "This was saved with a newer version of Adobe XD. Please update Adobe XD to open it."even though I have the latest version (30.1.12).

 

Can someone help? 

 

Thanks in advance!

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Crash on mac, Share or publish

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correct answers 1 Correct answer

Adobe Employee , Jul 03, 2020 Jul 03, 2020
Hi there, Thanks for reaching out. The latest version for Adobe XD is 30.2.12.3, so please try updating the app and check again. If you don't see an update, please try re-installing the application and let us know if this helps or if you need any further assistance. For more information on how to update please refer to this article: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html Regards Rishabh

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Adobe Employee ,
Jul 03, 2020 Jul 03, 2020

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Hi there,

 

Thanks for reaching out. The latest version for Adobe XD is 30.2.12.3, so please try updating the app and check again. If you don't see an update, please try re-installing the application and let us know if this helps or if you need any further assistance. For more information on how to update please refer to this article: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

Regards

Rishabh

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