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I am getting this error
```
We can’t verify your subscription status.
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Hi there,
We're so sorry to hear about the trouble. We only need internet-connected once every 30 days to verify the subscription status. I'd request if you can try the suggestion shared here: https://community.adobe.com/t5/adobe-xd/install-solved-can-t-verify-my-subscription-status-windows/t...
Let us know if this helps or if you need any further assistance.
Regards
Rishabh
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this doesn't make any sense. I am using free version so what to check? I am using osx so that link dosn't even apply.
And this is really terible experience tbh.
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Sorry for the confusion. Could you please ensure that you have verified the email address that you are using as your Adobe ID? If not, please verify the email and check again if it works or not.
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hi everyone
i also have this problem can you help me ?
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Hi Quantum,
We haven't heard you on this post for a long time. We would like to follow up on your issue. Please let us know if your issue has been resolved or if you need further assistance with this.
We are here to help.
Thanks,
Harshika
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hi harishka !
i also have this problem can you help me?