Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Cloud project missing after relogin

Nov 26, 2020 Nov 26, 2020

Copy link to clipboard

Copied

when I turned on my computer I was logged out (in adobe xd) so I logged in with my google account (accidentally. earlier I was logged in by email - the same email as my google account). Then my google account was connected/merged with my email based account. From this moment my project saved in cloud is missing. Disconnecting from google account didint help. Can somebody please help? It was many work days...

Views

144

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 26, 2020 Nov 26, 2020

Copy link to clipboard

Copied

LATEST

Hi there,

 

Sorry to hear about the trouble. Please check if you are able to see the documents here: https://assets.adobe.com/cloud-documents

 

If not, please share your Adobe ID through DM by clicking on my name. While sending DM, please add this discussion link in the subject.

 

Regards

Rishabh

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines