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Crash report when Adobe XD opens

New Here ,
Dec 15, 2018 Dec 15, 2018

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Hello,

I've a problem opening the Adobe XD application on macOS Mojave version 10.14.2.

When I launch the latter, it automatically opens a crash report (Adobe XD crash report - Pastebin.com) window.

I tried the options offered by the support but they didn't solve the bug.

Hopefully someone can help solve this problem.

Best Regards,

Lionel Bovy

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Adobe Employee ,
Dec 17, 2018 Dec 17, 2018

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Hi Lionel,

Just to be sure, did you contact Adobe with your issue? Do you have a case number that we could use to track down your case? If you do, please share it with me over a private message. To send a private message, click my profile picture and use the Message button.

Thanks,

Preran

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New Here ,
Jun 17, 2019 Jun 17, 2019

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Hey Buddy, If your laptop is having a dedicated graphics card, Kindly check the graphics cards control panel for the global setting and re-run the app. It works for me.

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