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Error 3634: something went

New Here ,
Apr 06, 2021 Apr 06, 2021

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Hello Team,

When I am trying to save my work on creative cloud, I got below error message

"Creative Cloud Sync is not running correctly"

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Announcement, Open and save docs, Prototyping, Share or publish

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correct answers 1 Correct answer

Adobe Employee , Apr 06, 2021 Apr 06, 2021
Hi Tanu, Sorry to hear about the trouble. Could you please try the suggestions shared here: https://helpx.adobe.com/sk/xd/user-guide.html/sk/xd/kb/fix-issues-with-xd-cloud-documents.ug.html Let us know if this helps or if you need any further assistance. Regards Rishabh

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Adobe Employee ,
Apr 06, 2021 Apr 06, 2021

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Hi Tanu,

 

Sorry to hear about the trouble. Could you please try the suggestions shared here: https://helpx.adobe.com/sk/xd/user-guide.html/sk/xd/kb/fix-issues-with-xd-cloud-documents.ug.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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