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Error Code 44:63

New Here ,
Jun 25, 2021 Jun 25, 2021

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Trying to update the link but after updating 100% it gives an error stating "Something Went Wrong" learn moe Error Code: 44.63.

 

I have tried reducing the number of Artboard and change my wifi connection, but still, the error continues.

 

Please advice.

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Adobe Employee ,
Jun 25, 2021 Jun 25, 2021

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Hi there,

 

We're so sorry to hear about the trouble. Could you please try the suggestions shared here https://helpx.adobe.com/xd/kb/cannot-use-share-feature.html and let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Jun 25, 2021 Jun 25, 2021

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Hey Rishabh 

 

thanks for the reply.

I have tried that suggested solutions mentioned in the link and made changes that might be causing the problem but despite that the problem continues.

 

rather the last updated link had all artboard currently only updating few minor changes, and rather even reduced the number of art boards.

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Adobe Employee ,
Jun 25, 2021 Jun 25, 2021

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Thanks for trying Riddhi. Could you please try splitting your artboards into two separate files and then retry. If that doesn't work either, please share the file on which you are getting the error along with system logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html 

 

Please add the XD file and the logs file to a shared location like Google Drive or DropBox and share the link through DM by clicking on my name, we'll try our best to help you with it.

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New Here ,
Jun 26, 2021 Jun 26, 2021

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LATEST
Hello,

As per your request, Please find the XD file and the adobe log liink shared
on google drive for your perusal.

Please note the last updated version on 23rd June had 70 Artboard. Now
after reducing the artboard also the file isnt updating.

Kindly help.
*File:* AdobeLogs_20210626_074348_637-win.zip

https://drive.google.com/file/d/1IS70Sw6VJvfrYugbM0c8_P94KL-2_hBk/view?usp=sharing

https://drive.google.com/file/d/1IS70Sw6VJvfrYugbM0c8_P94KL-2_hBk/view?usp=sharing

Regards,

Riddhi M Mehta

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