[Extensibility]-While installing plugin in XD it gives error "You're disconnected"

[ZhiTech]

XD installation application plugin tips：

You're disconnected. Check your internet connetion.

<The Title was renamed by moderator>

[HARSHIKA_VERMA]

Hi Anogre,

We are sorry to hear you are having trouble installing XD. We would like to know a few more details like-

• What is the OS and XD version of your machine?
• How you are connected to the network?
• Have you tried switching to a different network?

We will try our best to help.

Thanks,

Harshika

[ZhiTech · Accepted solution]

The device I use is Windows 10. I solved this problem yesterday.

solution:
I opened the Internet options, reset the settings to "Advanced", and then after the computer restarted, the Adobe XD plugin was installed normally.
Thank you.

😀

[HARSHIKA_VERMA]

Oh wow great to hear that and thank you for sharing the solution that worked for you. Please reach out to us in the future for any query related to XD. We would be happy to help.

Thanks,

Harshika

[BFM Spare]

How/ where do you open internet options?

[alazar5ECC]

Just use a vpn it will work.

[anteneh5C32]

Hello Dears

Greetings 

I am facing the same problem I am using Catalina 10.15.7 and adobe xd 40.0.22.12 I have tried everything please help me...