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Font problem in XD

Community Beginner ,
Jun 17, 2020 Jun 17, 2020

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Hi, I have strange problem with font Quicksand.

I install font family (light,regular,bold,semibold) on Windows. In AE, AI, ID, PS everthing is fine work like a normal font.

But in XD when I open project or make new one, and choose quicksand font

nn family font list I have (regular, regular, regular, bold, regular). First think okey, something display wrong.  No metter what I choose is always regular font. 

I try:
Reinstal font , reinstal from another source
Reinstal adobe XD
Update adobe XD
Update Windows 10

My problem is that I work with big project with this font (my rescure is that I also have macbook pro and there its work fine).  

TOPICS
Crash on windows, Known Issue, Product performance

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correct answers 1 Correct answer

New Here , Jun 26, 2020 Jun 26, 2020
I opened the font files in FontForge, generated them as TrueType, ignored all warnings and errors and reinstalled it.After that I got Quicksand working in XD.

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Adobe Employee ,
Jun 17, 2020 Jun 17, 2020

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Hi there,

 

We are sorry to hear you are having trouble with font in XD. We would like to know a few more details like-

 

  • Is it happening with this specific file and specific font?
  • Have you activated this from Adobe Fonts or downloaded it from third party?
  • What is the XD version of your machine?

 

We will try our best to help.

 

Thanks,

Harshika

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Community Beginner ,
Jun 17, 2020 Jun 17, 2020

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Specific font: Quicksand.

I download font from google fonts site, from other source  and resoults was the same (this same font file from google site work perfect on mac). So In my opnion its not a font file problem

 

I have newest version from JUN16 2020 update, before with MAY19 2020 update, same resoults

 

 

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New Here ,
Jun 26, 2020 Jun 26, 2020

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I opened the font files in FontForge, generated them as TrueType, ignored all warnings and errors and reinstalled it.

After that I got Quicksand working in XD.

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Adobe Employee ,
Jun 26, 2020 Jun 26, 2020

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Thank you for sharing the solution that worked for you. This might help our customers in resolving their issue. Please feel free to reach out to us in the future for any query related to XD.

 

We would be happy to help.

 

Thanks,

Harshika

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Explorer ,
Jul 05, 2020 Jul 05, 2020

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Sorry but this isn't a 'fix', it's a hotfix for users, this is a global issue on Windows, have it with other fonts too (George for example), it works perfectly in all other programs and on MacOS, except on XD and Windows (as usual)

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Community Beginner ,
Sep 07, 2020 Sep 07, 2020

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I am having same problem with Inter font

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New Here ,
Nov 04, 2020 Nov 04, 2020

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Same here with INTER FONT, downloaded from Google Fonts. The 9 weights work fine on other Adobe softwares, but on XD (latest version) whatever weight I choose, only the boldest is usable, and they appear weirdly as Regular, Regular, (...), Regular, Bold.

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New Here ,
Nov 11, 2020 Nov 11, 2020

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Wow I am having this same exact problem with Inter Font.  Mine also shows as Regular Regular Bold Regular, is not included as a "Missing Font", but is also not showing up correctly in the text.  Were you able to resolve this?

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Community Beginner ,
Nov 11, 2020 Nov 11, 2020

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Since Adobe won't give a sh*t, you have to download the font directly from their website: https://rsms.me/inter/, Adobe probably will never fix this issue since they want money so bad 😕

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Community Beginner ,
Nov 11, 2020 Nov 11, 2020

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Since Adobe won't give a damn, you have to download the font directly from their website: https://rsms.me/inter/, Adobe probably will never fix this issue since they want money so bad 😕

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New Here ,
Apr 29, 2021 Apr 29, 2021

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Same here 😕

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New Here ,
Oct 27, 2021 Oct 27, 2021

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LATEST

I've tried this method. It worked for my previous laptop but it is not working for my new laptop. Please help. @

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New Here ,
Jun 30, 2021 Jun 30, 2021

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I think the issue is with downloading and installing Google fonts, specifically .otf files. OTF file installs just don't seem to work in Xd - Illustrator, Photoshop and other Adobe products work fine with them.

 

To get around the issue in Xd, I have to source the .ttf file(s) from the source Github repo of the font (font source is usually linked to on the Google fonts page, under the 'About <font name>' section). Installing the .ttf file seems to work fine. For the Inter font, you can download the latest release .zip file (source) and grab the install file from the 'Inter Desktop' folder.

 

Alternatively, if the font is available on both Google fonts and Typekit, you can install the Typekit version and that will work.

 

It's clear that this is an Xd-specific bug with fonts on Windows.

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Adobe Employee ,
Jul 04, 2021 Jul 04, 2021

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Hi there,

 

Thanks for reaching out and sharing your findings, I am sure it will help other community members. Having said that, let me assure you, I'll share your feedback with the Engineering team.

 

Regards

Rishabh

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New Here ,
Jul 04, 2021 Jul 04, 2021

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i have same issue with manrope font 

 

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Adobe Employee ,
Jun 26, 2020 Jun 26, 2020

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Hi Piotrm,

 

Sorry for the delay in response. Would you mind trying the solution suggested in this post and let us know if that helps?

 

Thanks,

Harshika

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New Here ,
Aug 27, 2020 Aug 27, 2020

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hi if you are getting problem  in the quicksand font  in adobe XD just go to github and download the font family from there and install all .It will start to work wont give pblm anymore. i m attaching the github link too

https://github.com/andrew-paglinawan/QuicksandFamily/find/master

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Community Beginner ,
Apr 15, 2021 Apr 15, 2021

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Thank you! Downloaded the .ttf files, now it works.

Cheers!

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