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Getting error while exporting in XD"There was a problem exporting your assets"

New Here ,
Aug 06, 2020 Aug 06, 2020

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Every export has faced the same issue. 

 

{Renamed By MOD}

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Import and export

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correct answers 1 Correct answer

Adobe Employee , Aug 13, 2020 Aug 13, 2020
Thank you for confirming. The reason this error seems to surface is, when you export the asset for the first time to a specific location, that particular location now has the exported asset with the specific file assets name. Now when we export assets with the same name and at the same specific location then it creates a conflict. That's why changing the export location resolves this. If you don't want to export to a different location, please change the name assigned to the assets.

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Adobe Employee ,
Aug 06, 2020 Aug 06, 2020

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Hi Ajith,

 

Sorry to hear about the trouble, we'll try our best to help you with it. Could you please share a few more details like;

 

  1. The version of XD and the OS.
  2. Are you getting this error while exporting to a specific format or on all formats?
  3. Have you tried changing the destination of the export? Please try that and let us know if that helps?

 

Regards

Rishabh

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New Here ,
Aug 13, 2020 Aug 13, 2020

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Hi Rishabh,

Thanks for the valuable response.

 

1, The version of XD and the OS.
Version: 31.2.12
OS: Windows 10
2, Are you getting this error while exporting to a specific format or on all formats?
Most time PNG
3, Have you tried changing the destination of the export? Please try that and let us know if that helps?
Yes once change the location then I can export successfully

 

Thanks.

Ajith Kumar

UI-UX Designer 

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Adobe Employee ,
Aug 13, 2020 Aug 13, 2020

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LATEST

Thank you for confirming. The reason this error seems to surface is, when you export the asset for the first time to a specific location, that particular location now has the exported asset with the specific file assets name. Now when we export assets with the same name and at the same specific location then it creates a conflict. That's why changing the export location resolves this. If you don't want to export to a different location, please change the name assigned to the assets.

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Translate

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines