I have trusted in Adobe cloud... terrible mistake

New Here ,
Nov 13, 2020 Nov 13, 2020

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I'll comeback to other services, as iCloud or Google Drive, because Adobe Cloud is not trustable. I've believed in the service til this morning when a client ask me to do an update in an Adobe XD file stocked in Adobe Cloud. The file is impossible to download. How Adobe can propose a service that is so flaw, so slow, so unstable?

 

 

TOPICS
Open and save docs, Product performance

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Adobe Employee ,
Dec 01, 2020 Dec 01, 2020

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Hi there,

 

We're so sorry to hear about the trouble and for the delay in response. Could you please confirm if you are still facing the issue on the latest version of XD which is 35.1? If yes, please share a few more details like:

 

  1. Is this happening with a specific file or multiple files?
  2. Are you connected to a private network or a managed network?

 

Regards

Rishabh

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