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Images gets smaller in size and quality while importing

Community Beginner ,
Feb 28, 2021 Feb 28, 2021

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Hello everyone,

I recently noticed importing images into Adobe XD using import command or drag and drop will make the images half it's size,

like 1920 x 1080 px will get imported as 540 x 960 px and scaling it up will lose quality.

 

is there any other way to import? to keep the original size

thank you

using Adobe xd  37.0.32.10

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Design, Known Issue

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correct answers 2 Correct answers

Adobe Community Professional , Mar 01, 2021 Mar 01, 2021
Your image is JPEG (not PNG). Try exporting to PNG from Photoshop and import.

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Adobe Community Professional , Mar 01, 2021 Mar 01, 2021

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Adobe Community Professional ,
Feb 28, 2021 Feb 28, 2021

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Drag and drop but it will triger the same code for placing image. Can you share the image file to test. What kind of file is your image?

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Community Beginner ,
Feb 28, 2021 Feb 28, 2021

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Thank you for your collaboration. yes here is the file. PNG file.
About the file, It was originally as EXR, file rendered in Cinema 4D, edited in Photoshop and exported as png. it is the same scenario for my other file 4k px and so on. thank you again.

Hero_front_16x9_1920.jpg

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Community Beginner ,
Feb 28, 2021 Feb 28, 2021

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It is the same story for any image file, even 300px, it gets imported half the size.

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Community Beginner ,
Feb 28, 2021 Feb 28, 2021

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I just noticed the problem does not happen to other files not edited by photoshop, like screenshots!

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Adobe Community Professional ,
Mar 01, 2021 Mar 01, 2021

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Your image is JPEG (not PNG). Try exporting to PNG from Photoshop and import.

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Community Beginner ,
Mar 01, 2021 Mar 01, 2021

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Hi, Yes thank you. it got fixed and imported as correct size. but what if I use Jpg files? there is no way to have JPG files imported the same size?

thanks again.

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Adobe Community Professional ,
Mar 01, 2021 Mar 01, 2021

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Personally I think XD should not do this. I don't underhand the logic behind it.

https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/16103743-bring-jpg...

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