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incompatible

New Here ,
Mar 23, 2021 Mar 23, 2021

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Can you tell me why you tell me that the installation of Adobe XD on an Intel i5 3470 processor is incompatible, please

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correct answers 1 Correct answer

Adobe Employee , Apr 05, 2021 Apr 05, 2021
Hi there, It's been a while we haven't heard back from you. You may also check this page: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html for minimum system requirements to install Adobe XD. Please feel free to update the discussion if you need further assistance from us. We would be happy to help. Thanks, Harshika

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Adobe Employee ,
Mar 24, 2021 Mar 24, 2021

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Hello there,

 

Sorry to hear that you are facing issues in installing XD , Could you please share us the mac OS version and XD version you are trying to download . Please add a screenshot of your mac details  and error message your seeing.

 

Regards,

Rajasekhar.

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Adobe Community Professional ,
Mar 24, 2021 Mar 24, 2021

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If you are running Windows, Xd needs UWP, i.e. Windows 10 in order to run. Not sure what OS you are on, but it's unlikely that it's because of the CPU. I remember seeing the "Incompatible" thing when trying to install Xd on an older machine with Win7. 

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Adobe Employee ,
Apr 05, 2021 Apr 05, 2021

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Hi there,

 

It's been a while we haven't heard back from you. You may also check this page: https://helpx.adobe.com/xd/user-guide.html/xd/system-requirements.ug.html for minimum system requirements to install Adobe XD.

 

Please feel free to update the discussion if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

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