Installed plugins are no longer visible in XD

Community Beginner ,
Aug 28, 2021 Aug 28, 2021

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All of my installed plugins are disappeared from the plugins pan in the sidebar of the XD. However, my installed plugins are showing in Creative Cloud account. I have to uninstall and then reinstall the plugins from CC then they are showing in the Plugins pan in XD. Please guide me how to resolve this issue.

 

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correct answers 1 Correct answer

Adobe Employee , Nov 01, 2021 Nov 01, 2021
Hi Sarah, We would request you to please update XD to the latest version XD 45. Let us know if you still experiencing the issue. We 're here to help. Thanks, Harshika

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Adobe Employee ,
Aug 30, 2021 Aug 30, 2021

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Hi Muhammad_Yousaf_Mehdi,

 

Thanks for reaching out and sorry for the trouble. We would like to know the version of XD, Creative Cloud app installed in your machine and the OS details of your machine.

 

Are you working on enterprise network? 

 

We will try our best to investigate the issue.

 

Thanks,

Harshika

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New Here ,
Oct 18, 2021 Oct 18, 2021

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Hello

 

Is there an update to this? It's affecting me intermittently.

 

I have XD version 44.1.12 and Create Cloud app version 5.6.0.788. And working on an enterprise network.

 

Thanks

Sarah

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Adobe Employee ,
Nov 01, 2021 Nov 01, 2021

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Hi Sarah,

 

We would request you to please update XD to the latest version XD 45. Let us know if you still experiencing the issue.

 

We 're here to help.

 

Thanks,

Harshika

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