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Issue in XD Share links

New Here ,
Oct 07, 2020 Oct 07, 2020

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We face in creating SHARE LINKS and already create shared links are not working. 

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Adobe Employee ,
Oct 08, 2020 Oct 08, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please try the steps shared below:

 

  1. Sign out of XD and Adobe CC Desktop app.
  2. Close CoreSync and all Adobe related processes from the Task Manager/Activity Monitor.
  3. Sign back in on Adobe CC Desktop app and launch XD from there.
  4. Check if you are able to share links.

 

In case if you are still unable to share, please try turning off the antivirus and test again. If that doesn't help either please share:

 

  1. The version of XD and OS.
  2. Are you connected to a private network or managed network like a work network?

 

Regards

Rishabh

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