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Missing instaled font

Explorer ,
Sep 15, 2020 Sep 15, 2020

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I have font Karbon installed locally and it's missing inside the XD. Although I'm working with it for a long time and that didn't happen before.

It's visible inside the font book:

serhiih64749118_0-1600162227345.png

And it's missing inside XD:

serhiih64749118_1-1600162253252.png

And I can use it in Photoshop:

serhiih64749118_2-1600162442641.png

 

I did try to reinstall it and the problem is still here.

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Design , Missing feature

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Explorer ,
Sep 15, 2020 Sep 15, 2020

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I've checked this file on my Laptop and it works correctly.

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Explorer ,
Sep 15, 2020 Sep 15, 2020

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So the problem is on PC only now

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Community Expert ,
Sep 15, 2020 Sep 15, 2020

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Hi, do you happen to use a font manager? Does the font work correctly on all other Adobe programs?

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Explorer ,
Sep 15, 2020 Sep 15, 2020

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No, I don't have any font manager and the font is working fine inside Photoshop and Illustrator.

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Explorer ,
Sep 15, 2020 Sep 15, 2020

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I've deleted the font Family and installed it again. So now I have a problem with Regular and Medium types. But the problem still remains the same, I can't work from this machine now.Screenshot 2020-09-15 140219.png

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Explorer ,
Sep 16, 2020 Sep 16, 2020

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Is there anyone from this damn community who can help me? That's a critical bug, I can't work without fonts.

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Community Expert ,
Sep 16, 2020 Sep 16, 2020

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Thank you for sharing other useful information with us. We understand the frustration but we are doing our best to try to solve this problem. Which version of Adobe XD are you using? Have you checked if there are any updates for the Creative Cloud app?

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Explorer ,
Sep 18, 2020 Sep 18, 2020

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I have auto-update turned on, so my XD always the latest. And I'm checking every day it.

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Explorer ,
Sep 28, 2020 Sep 28, 2020

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I have the same issue after updating to 33.1, a lot of my local fonts that used to work in XD isn't anymore. Weirdest is that in all other Adobe programs they all work. Always have had issues with Xd and fonts.

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