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my file is missing without delete

New Here ,
Dec 20, 2020 Dec 20, 2020

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My adobe cloud document my document is missing without deleting it, I want to resolve is issue its my urgent work 

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correct answers 1 Correct answer

Adobe Employee , Dec 21, 2020 Dec 21, 2020
Hi Rakesh, Sorry to hear about the trouble. Please ensure that you are signed in with the same Adobe ID using which the file was created. If you are signed in with the same email address, please check if you are able to see the file here: https://assets.adobe.com/cloud-documents Let us know if it helps or if you need any further assistance. Regards Rishabh

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Adobe Employee ,
Dec 21, 2020 Dec 21, 2020

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Hi Rakesh,

 

Sorry to hear about the trouble. Please ensure that you are signed in with the same Adobe ID using which the file was created. If you are signed in with the same email address, please check if you are able to see the file here: https://assets.adobe.com/cloud-documents

 

Let us know if it helps or if you need any further assistance.

 

Regards

Rishabh

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