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Overlay displaying with transparency when in review mode on windows (Chrome, Edge)

New Here ,
Aug 19, 2020 Aug 19, 2020

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Its supposed to look like this:

Screen Shot 2020-08-19 at 3.48.12 PM.png

 

But it looks like this:

MicrosoftTeams-image.png

 

Any ideas? thanks.

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Product performance, Prototyping, Share or publish

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correct answers 1 Correct answer

New Here , Aug 19, 2020 Aug 19, 2020
Hi Harshika, Thanks for your reply, I have figured it out. The overlay had a dissolve transition and it doesn't animate properly on windows. It only animates to 50% opacity then stops.

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Adobe Employee ,
Aug 19, 2020 Aug 19, 2020

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Hi there,

 

Thank you for reaching out and sorry to hear you're facing trouble previewing your design in XD. Would you mind telling us how it look in desktop preview? Please check if any blend modes is applied to the design. Is it possible for you to share the prototype link with us so that we can check at our end?

 

We will try our best to help.

 

Thanks,

Harshika

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New Here ,
Aug 19, 2020 Aug 19, 2020

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Hi Harshika,

 

Thanks for your reply, I have figured it out. The overlay had a dissolve transition and it doesn't animate properly on windows. It only animates to 50% opacity then stops.

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Adobe Employee ,
Aug 26, 2020 Aug 26, 2020

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Nice to hear you're able to figure out the problem and thanks for sharing that observation. This will help our other customers to fix the issue. Please feel free to reach out to us in the future for any query related to XD.

 

We would be happy to help.

 

Thanks,

Harshika

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