Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


ridiculous RAM usuage

Participant ,
Nov 25, 2020 Nov 25, 2020

Copy link to clipboard

Copied

I've got XD routninely using upwards of 20Gb of RAM!?! what and why?

TOPICS
Product performance

Views

129

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 26, 2020 Nov 26, 2020

Copy link to clipboard

Copied

LATEST

Hi there,

 

We're so sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD & OS.
  2. Is this happening while working on a specific file or multiple files?
  3. Does this happen while working on cloud documents or local or on both?
  4. Please collect and share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Regards

Rishabh

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines