Screens went missing from prototype being viewed in browser. .

New Here ,
Jan 21, 2021 Jan 21, 2021

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I was working on a xd file that i have created a design review link for and was using that link for some time to get feedback from other peoples, Today suddenly the first 4 screens of the prototype stared showing blank when opened in the browser. Can anyone help??

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How to, Product performance, Prototyping, Share or publish

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correct answers 1 Correct answer

Community Beginner , Jan 21, 2021 Jan 21, 2021
thanks, working on my end 

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New Here ,
Jan 21, 2021 Jan 21, 2021

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Same thing happened to me. Some screens on an already shared link have started to appear blank.

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New Here ,
Jan 21, 2021 Jan 21, 2021

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Same thing here. Some screens went blank and some is loading forever.

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Community Beginner ,
Jan 21, 2021 Jan 21, 2021

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same here. first 3 artboards from 60 not showing, than 2 showing, and the rest like forever loading...

all other project links are working. only one have such behaviour, and impossible to share

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Adobe Employee ,
Jan 21, 2021 Jan 21, 2021

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Hi All,

 

Sorry for the trouble that you are facing while loading the prototype link. It looks there was a glitch from backend. Could you please try refreshing the link again and confirm if it's working now? 

 

We will try our best to help.

 

Thanks,

Harshika

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Community Beginner ,
Jan 21, 2021 Jan 21, 2021

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thanks, working on my end 🙂

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Adobe Employee ,
Jan 26, 2021 Jan 26, 2021

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Thanks for the confirmation, Laura. Please feel free to reach out to us for further assistance. We would be happy to help.

 

Thanks,

Harshika

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