When on the desktop application, there are no problems with my images. I can see everything perfectly fine. When I go to test the app on a mobile divice, however, some images don't appear at all. I've double checked that they're .jpg and still can't seem to solve the issue. The missing images are always the same, they don't change randomly. Is there a root for this issue?
We are sorry to hear you are having trobe previewing the images in XD mobile app. Would you mind checking the version of XD on mobile app? We would also suggest preview the design on some other mobile having XD app and share the results with us.