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[Share]-Unable to create a prototype link in Adobe XD.

New Here ,
Feb 02, 2020 Feb 02, 2020

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Hello all, 

 

I trying to share my website design prototype with my client. I am unable to create an online link. I am getting an error - "You cant create links on the creative cloud because of your organization sharing restrictions." What can I do to solve this issue? I am looking to fix this as soon as possible so I could share my designs with clients. Any help will be greatly appreciated. 

 

 

<The Title was renamed by moderator>

 

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How to , Prototyping , Share or publish

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correct answers 1 Correct answer

Adobe Employee , Feb 02, 2020 Feb 02, 2020

Hello Patil

 

We are sorry to hear you are having trouble creating a link in XD. We would like to know a few more details like-

 

  • Would you mind confirming if you are working in an enterprise environment? If so we would request you to please ask your IT team to enable the network endpoints for XD as mentioned in this article: https://helpx.adobe.com/enterprise/kb/network-endpoints.html and let us know if that helps.
  • Are you working on the latest version of XD?

 

We will try our best to help.

 

...

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Adobe Employee ,
Feb 02, 2020 Feb 02, 2020

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Hello Patil

 

We are sorry to hear you are having trouble creating a link in XD. We would like to know a few more details like-

 

  • Would you mind confirming if you are working in an enterprise environment? If so we would request you to please ask your IT team to enable the network endpoints for XD as mentioned in this article: https://helpx.adobe.com/enterprise/kb/network-endpoints.html and let us know if that helps.
  • Are you working on the latest version of XD?

 

We will try our best to help.

 

Thanks,

Arpitha

AdobeXD

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Adobe Employee ,
Feb 02, 2020 Feb 02, 2020

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Hi,

 

We are sorry to hear you are having trouble creating a prototype link in Adobe XD. We would like to know a few more details like-

 

  • Would you mind confirming if you are working in an enterprise enviornment?
  • Are you working on the latest version of XD?

 

We will try our best to help.

 

Thanks,

Chethan 

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Adobe Employee ,
Feb 10, 2020 Feb 10, 2020

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Hi Apatil,

 

Would you mind confirming if you are still facing the issue or if you need further assistance from us? If so, please share the details asked by Arpitha and Chethan.

 

We would be happy to help.

 

Thanks,

Harshika

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New Here ,
Aug 10, 2020 Aug 10, 2020

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hi when i am creating link i got this message, 

chetans_0-1597047027291.png

But my internet connection is good.

 

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