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Sorry, XD CC has encountered an error and needs to close. V.16.0

New Here ,
Feb 18, 2019 Feb 18, 2019

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Adobe Employee ,
Feb 18, 2019 Feb 18, 2019

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This looks like a licensing error, when the application is not able to store your user's information and the licensing information in the secure storage (keychain in Mac and Credential manager in Win). Try restarting the machine if you are on Windows, or locking/unlocking keychain in Mac.

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New Here ,
Feb 17, 2021 Feb 17, 2021

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Sorry, Acrobat DC has encountered an error and needs to close.

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