We are sorry for the trouble. We would request you to please submit your question on our XD plugin platform: https://forums.creativeclouddeveloper.com/ so that our plugin developers can help you.
Hope it helps.
Thanks for the response.
As you said, we have posted our issue with https://forums.creativeclouddeveloper.com/ but they responded as "This forum is for development of plugins, not support. I’m asking internally for the best place to ask this type of question." Then we sumitted our issue with https://docs.google.com/forms/d/e/1FAIpQLSftRDFEXHniFe-XK9w5nRaFK2PLyKQeEOpkVu-PcDqY4V4M6w/viewform
But we didn't get any reponse from here.
Can you please help here, any other platform is there Jira Adobe XD plugin support.