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Unable to access prototype link

Community Beginner ,
Feb 19, 2021 Feb 19, 2021

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I did not make any changes to the prototype but anyone with the link is unable to access it. I am receiving this error message:

You can't access this link

You don’t have permission to view it, or it may not be available.
Please contact the owner and ask to invite you to this link, or switch accounts'
Please help

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correct answers 1 Correct answer

Community Beginner , Feb 19, 2021 Feb 19, 2021

I updated my mac and the issue resolved on it's own!

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Adobe Employee ,
Feb 19, 2021 Feb 19, 2021

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Hi there,

 

Sorry to hear about the trouble. Could you please confirm if you are able to access the link? If yes, could you please try updating the link once and then check if they are able to access the link? Please also share the version of XD.

 

Regards

Rishabh

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Community Beginner ,
Feb 19, 2021 Feb 19, 2021

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I just updated my version to 37.0.32 yesterday. I still had the issue prior to that. I tried updating the link and it doesn't work. 

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Community Beginner ,
Feb 19, 2021 Feb 19, 2021

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I updated my mac and the issue resolved on it's own!

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