Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Unable to access prototype link

Community Beginner ,
Feb 19, 2021 Feb 19, 2021

Copy link to clipboard

Copied

I did not make any changes to the prototype but anyone with the link is unable to access it. I am receiving this error message:

You can't access this link

You don’t have permission to view it, or it may not be available.
Please contact the owner and ask to invite you to this link, or switch accounts'
Please help

Views

186

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Feb 19, 2021 Feb 19, 2021
I updated my mac and the issue resolved on it's own!

Likes

Translate

Translate
Adobe Employee ,
Feb 19, 2021 Feb 19, 2021

Copy link to clipboard

Copied

Hi there,

 

Sorry to hear about the trouble. Could you please confirm if you are able to access the link? If yes, could you please try updating the link once and then check if they are able to access the link? Please also share the version of XD.

 

Regards

Rishabh

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 19, 2021 Feb 19, 2021

Copy link to clipboard

Copied

I just updated my version to 37.0.32 yesterday. I still had the issue prior to that. I tried updating the link and it doesn't work. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 19, 2021 Feb 19, 2021

Copy link to clipboard

Copied

LATEST

I updated my mac and the issue resolved on it's own!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines