Hi! I've some issues with the new XD version (41.0.12) on windows (you can find the specs at the end). If I try to drag a window between my two monitors XD crash and collapse immediately, this issue happens in both ways (file opened on the first screen and then dragged on the secondary or file opened on the secondary and then dragged on the first). It happens with any kind of XD file both local or cloud, any solution available?
-Here the specs:
Device name LAPTOP-7V6I9TGH Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 2.00 GHz Installed RAM 32.0 GB (31.9 GB usable) Device ID 7583AD19-1AE3-4C63-A81A-8D6C1C781482 Product ID 00325-96466-94636-AAOEM System type 64-bit operating system, x64-based processor
whit a build-in Nvidia GeForce MX150 and a secondary monitor AOC)
MichaelCab • Community Beginner, Jun 23, 2021Jun 23, 2021
We are a team of 3 designers and we are all facing this issue. We all use Windows 10 latest version. A workaround for us is to use the WINDOWS + ARROW KEYS to navigate the window to the other monitor. This is not crashing Xd.
Hi All, Thank you for your patience. We really appreciate it. With the latest XD update (41.1) version you should be able to move the screens without any issue. Please try that and let us know if you're still experiencing the issue. We'll try our best to help. Thanks, Harshika <Marking as correct only to highlight>