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I updated XD because I couldn't open a few files that were created in a newer version..
But now my local file won't open. I get a message saying: "The document “DocumentName” could not be opened."
Help! how can I open my files? they are not on the cloud.
{Renamed By MOD}
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Hi there,
Sorry to hear about the trouble. I'd request if you can share a few more details like:
We're here to help, just need more information.
Regards
Rishabh
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Hi there,
I would like to follow up on the issue. Are you still having trouble or the issue has been resolved? Please let us know if you need further assistance.
We would be happy to help.
Thanks,
Harshika