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Hi Everyone,I have the latest updated XD and I just can't open all of my cloud files right now.Please quickly response. I'm sick of it. I've been reinstall, sign in and sign out. But nothing change.
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We are sorry to hear you are having trouble opening all the cloud documents in Adobe XD. We would request you to please try to open the file from here: https://assets.adobe.com/cloud-documents and see if you're able to access the file. Could you please also try the solution mentioned in this article: https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html?
If that doesn't help, please share the screenshot of your about XD info page.
We will try our best to help.
I would like to follow up on the issue. Would you mind confirming if the issue has been resolved or if you need further assistance from us?
We'd be happy to help.