Unable to see anything inside Discover Plugin window in XD 40.1 version.

Community Beginner ,
May 28, 2021 May 28, 2021

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Hello,

 

Discover Plugin tab is not showing anything inside. 

 

Thank you!

 

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Plug-ins, Product performance

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Adobe Employee , May 28, 2021 May 28, 2021
Hi Ashay, We are sorry to hear you are unable to see anything inside the plugin window. We would request you to please try few steps that may help- Sign out of XD and Creative Cloud Desktop Kill all Adobe related processes from Task manager/ Activity monitor Restart the machine. Sign-in back to Creative Cloud and XD app. Let us know if that helps. We'll try our best to help.  Thanks, Harshika

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Adobe Employee ,
May 28, 2021 May 28, 2021

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Hi Ashay,

 

We are sorry to hear you are unable to see anything inside the plugin window. We would request you to please try few steps that may help-

 

  • Sign out of XD and Creative Cloud Desktop
  • Kill all Adobe related processes from Task manager/ Activity monitor
  • Restart the machine.
  • Sign-in back to Creative Cloud and XD app.

 

Let us know if that helps. We'll try our best to help. 

 

Thanks,

Harshika

 

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Community Beginner ,
May 29, 2021 May 29, 2021

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Hey Harshika,

 

Thanks for the quick update. It worked fine today. 

 

Thank you!

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Adobe Employee ,
Jun 01, 2021 Jun 01, 2021

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Awesome. Please feel free to reach out to us in the future for any query related to XD. We'd be happy to help.

 

Thanks,

Harshika

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