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Unable to update XD to the latest version.

Community Beginner ,
Aug 20, 2020 Aug 20, 2020

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Adobe XD not update and take so much respnonse time to up the application.

 

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correct answers 1 Correct answer

Adobe Employee , Aug 20, 2020 Aug 20, 2020

Hi Vijay,

 

Sorry to hear you are facing trouble updating XD. I would request you to please try few steps like-

 

  • Sign out of XD and Creative Cloud app
  • Restart the machine
  • Sign back in both XD and CC
  • Try updating the XD app again from Creative Cloud desktop.
  • Make sure you don't have any pending system updates.

 

Let us know if that helps.

 

Thanks,

Harshika

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Adobe Employee ,
Aug 20, 2020 Aug 20, 2020

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Hi Vijay,

 

Sorry to hear you are facing trouble updating XD. I would request you to please try few steps like-

 

  • Sign out of XD and Creative Cloud app
  • Restart the machine
  • Sign back in both XD and CC
  • Try updating the XD app again from Creative Cloud desktop.
  • Make sure you don't have any pending system updates.

 

Let us know if that helps.

 

Thanks,

Harshika

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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