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Unable to view comments

New Here ,
Aug 10, 2018 Aug 10, 2018

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I receive a notification to let me know that comments have been left on a published prototype but when I view the prototype in my browser (after signing in), there are no comments visible despite a comment PIN being clearly shown on the prototype!

I am using Safari on MacOS High Sierra if this makes any difference?

Any ideas of what I am doing wrong or is this a bug?

Screen Shot 2018-08-10 at 19.31.00.png

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correct answers 1 Correct answer

New Here , Aug 11, 2018 Aug 11, 2018
Found the problem - switched off content blocker

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Adobe Employee ,
Aug 10, 2018 Aug 10, 2018

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To be sure, are you logged into the application using the same Adobe ID that you used to share the file previously? Also, did you receive an email to the effect that there are comments posted on your file?

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New Here ,
Aug 11, 2018 Aug 11, 2018

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Found the problem - switched off content blocker

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