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XD crashing on windows machine

New Here ,
Jul 15, 2021 Jul 15, 2021

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Hi XD crashing on windows machine i am not able open or working we linked components files .Please Help

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Adobe Community Professional ,
Jul 16, 2021 Jul 16, 2021

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Hi, what version of Adobe XD are you using? What are the features of your computer?

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New Here ,
Jul 16, 2021 Jul 16, 2021

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I think it's I think it's resolved from IT team .. I told them to upgrade windows version it was not supporting XD 4.1.1.1.2 

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Adobe Community Professional ,
Jul 16, 2021 Jul 16, 2021

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Keep us updated. It will be our pleasure to help you 🙂

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New Here ,
Jul 16, 2021 Jul 16, 2021

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Suggestion 

when adobe is releasing new version. if possible, not to give users to downgrade the version.

Story

when Adobe XD crashed with auto update, I started panicking 🙂 because i spend hours to create an artwork.

In creative cloud solutions

I started downgrading the software. To save my work artwork which was not opening. XD should have option to open the file in illustrator or in other software’s.

Searched

Then I started to searching solution in google spend hours to find out its windows issue with hardware.   

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Adobe Community Professional ,
Jul 20, 2021 Jul 20, 2021

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Hi, if you want to leave feedback or suggestions about Adobe XD, I suggest you write directly here: https://adobexd.uservoice.com/

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