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XD error "This was created with a newer version of Adobe XD. Please update Adobe XD to open it."V-33

New Here ,
Mar 07, 2021 Mar 07, 2021

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XD error "This was created with a newer version of Adobe XD. Please update Adobe XD to open it." version- 33.1.12.4

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correct answers 1 Correct answer

Adobe Employee , Apr 04, 2021 Apr 04, 2021

Hi Pranika,

 

Sorry for the delay in response. Would you mind telling us if you are still experiencing the issue with XD 38.1 version? Please try signing out of XD, Creative Cloud, restart the machine, and then sign back in if you face the issue in the future.

 

Please feel free to update the discussion if you need further assistance from us. 

 

We would be happy to help.

 

Thanks,

Harshika

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New Here ,
Mar 07, 2021 Mar 07, 2021

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Although I have installed the latest version, I have tried to delete and reinstall, but it still cannot work

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Adobe Employee ,
Apr 04, 2021 Apr 04, 2021

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Hi Pranika,

 

Sorry for the delay in response. Would you mind telling us if you are still experiencing the issue with XD 38.1 version? Please try signing out of XD, Creative Cloud, restart the machine, and then sign back in if you face the issue in the future.

 

Please feel free to update the discussion if you need further assistance from us. 

 

We would be happy to help.

 

Thanks,

Harshika

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