XD prototype doesn't work

New Here ,
Jun 22, 2020 Jun 22, 2020

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Hi there,

 

Hopefully one of you guys can help me here...

 

I'm doing a prototype in XD but the areas is the grey so no options to use it. 

 

I just updated XD - could that be the reason?

 

- Anja

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Adobe Employee , Jun 22, 2020 Jun 22, 2020
Hi, Sorry to hear that, Can you share share a screenshot of your design in prototype mode and OS version. Please can you check whether you are able to click + icon near interaction by selecting any artboard or object. Please check below screenshot. Please let me know if its help. Thanks, Vertika Gupta Adobe XD

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Adobe Employee ,
Jun 22, 2020 Jun 22, 2020

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Hi,

Sorry to hear that, Can you share share a screenshot of your design in prototype mode and OS version.

Please can you check whether you are able to click + icon near interaction by selecting any artboard or object. Please check below screenshot.

+ button.png

Please let me know if its help.

 

Thanks,

Vertika Gupta

Adobe XD

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Adobe Employee ,
Jul 06, 2020 Jul 06, 2020

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Hi there,

 

I would like to follow up on your issue. Would you mind confirming if your issue has been resolved? Please let us know if you need further assistance from us.

 

We are here to help.

 

Thanks,

Harshika

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