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The grid color does not change in version 25

Explorer ,
Oct 14, 2024 Oct 14, 2024

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Issue - 

1. I entered the settings menu
2. I got to changing the color of the grid
3. I changed the color from black to green (as it always was)
4. I clicked ok
5. The color has not changed

  • Adobe After Effects version number - 25.0
  • Operating system - os 14.5 3.3  mac pro GHz 12-Core Intel Xeon W
  • Expected result - That color will change after changing the settings
Bug Fixed
TOPICS
UI and UX

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correct answers 2 Pinned Replies

Adobe Employee , Oct 23, 2024 Oct 23, 2024

The fix for this issue is now available in 25.0.1 which you can install/upgrade in Creative Cloud Desktop. Again, apologies for the issue.

Status Fixed

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Adobe Employee , Oct 28, 2024 Oct 28, 2024

Updating status to reflect that the fix has been shipped and is available in the latest release.

Status Fixed

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9 Comments
Adobe Employee ,
Oct 15, 2024 Oct 15, 2024

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Thanks for reporting it. Same problem on my end as well. We've filed a ticket. For now, you can reset the After Effects preferences to change the color back to the default. 

 

Best,

Nishu

Status Investigating

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Adobe Employee ,
Oct 15, 2024 Oct 15, 2024

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Sorry about this issue. There is a fix for this in the 25.1 Beta release if you want to try that out.

Status Started

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Explorer ,
Oct 17, 2024 Oct 17, 2024

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I installed the new apps and in After Effects v25 the new 'change colour of grid' feature doesn't work for me. It's stuck as 'black lines', which obviously can't be seen on black or very dark backgrounds.

I use these grids all the time, so I'm hoping the fix is in the next update 🙏

BUG 01.pngBUG 02.png




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Adobe Employee ,
Oct 17, 2024 Oct 17, 2024

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Apologies for this issue. It is fixed in the 25.1 Beta builds and we are working on a 25.0.1 to fix this (and a couple of other issues) which we hope to have released next week. 

Status Acknowledged

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Explorer ,
Oct 17, 2024 Oct 17, 2024

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I forgot to add that I'm on Windows 11

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New Here ,
Oct 20, 2024 Oct 20, 2024

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I thought I was going crazy. Should be an easy fix idk why their solution is just use the beta.

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Adobe Employee ,
Oct 21, 2024 Oct 21, 2024

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The solution is "use the Beta until we can release a 25.0.1 non-Beta with the fix if this is blocking your workflow".

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Adobe Employee ,
Oct 23, 2024 Oct 23, 2024

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The fix for this issue is now available in 25.0.1 which you can install/upgrade in Creative Cloud Desktop. Again, apologies for the issue.

All the best,
Jessica McMillan
AE Engineering
Status Fixed

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Adobe Employee ,
Oct 28, 2024 Oct 28, 2024

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LATEST

Updating status to reflect that the fix has been shipped and is available in the latest release.

All the best,
Jessica McMillan
AE Engineering
Status Fixed

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