After Effects 17.1.4 is now available for download from the Creative Cloud desktop application. This update adds two new enhancements and contains several bug-fixes.
How do I update After Effects?
Open the Creative Cloud desktop application and click the Updates tab on the top-left. Find After Effects in the list and click Update.
What should I do if I don't see the update in my Creative Cloud desktop application?
Click Help > Check for Updates from the Creative Cloud desktop application to refresh it.
Keeps crashing CONSTATNLY! nice "update"
Mine was crashing too. 3 or 4 times an hour. I had to downgrade back to 17.1.3 (build 41). System info below:
OS Name Microsoft Windows 10 Pro
Processor AMD Ryzen Threadripper 3970X 32-Core Processor
Total Physical Memory 128 GB
Adapter Description NVIDIA GeForce RTX 2080 Ti
Sorry to hear about that, Dutter475.
Was After Effects crashing on launch or while doing something specific? Can you check if there are any crash logs on your system: https://community.adobe.com/t5/after-effects/faq-how-to-find-after-effects-crash-logs-on-your-comput...
Happy to help.
It was crashing indiscriminately. Never on startup though only while
working. I attached a couple of crash files.
*Daniel UtterMotion Designer, Visual Design*
[Personal info removed by Mod.]
it was crashing during useage, it was perfectly fine before the update, im using a mac with the latest OS
Model Name: iMac
Model Identifier: iMac19,1
Processor Name: 6-Core Intel Core i5
Processor Speed: 3.1 GHz
Number of Processors: 1
Total Number of Cores: 6
L2 Cache (per Core): 256 KB
L3 Cache: 9 MB
Memory: 40 GB
Boot ROM Version: 1037.140.50.0.0
SMC Version (system): 2.46f13
Serial Number (system): C02C405DJV3Y
Hardware UUID: 189A4893-773C-5C97-82CB-66B931A496DF
I'm also having some severe crashing problems! This update seems to be pretty terrible. What's going on??
My Creative Cloud desktop application keeps telling me that After Effects is up to date. But it's still on the 17.0.2 version. Even after refreshing it's still up to date. What can I do to get the new version?
Is your computer managed by your IT department by any chance?
Let me know.
üzgünüm 😞 ama dosya böyle kalıyor açılmıyor
Thanks for the constant random crashing update. Curious why haven't you guys implemented a recovery system?
I have multiple commisions due and these constant random crashes are getting me super behind. I can't even downgrade bc it messes with my projects. windows 10 and not at startup. I couldn't tell you what is causing it because it is never consistent by about 3-5 times an hour. If this is going to be the norm then you guys need to implement a recovery system or better test before you put it out.
Have you noticed whether or not the crashes happen when autosave kicks in? That's what's happening to me and it's occurring 3-4 times an hour but I can't figure out how to stop it. I don't even have autosave turned on but I see it kick in with the "Saving..." window immediately before each crash. Turned it off and reset preferences numerous times and yet it persists. I'm about to miss a client deadline myself due to this so I feel your pain.
I don't have auto save turned on 😕
Regular crashes for me too. 3-4 an hour like you. Tucker, I changed my autosaves to every 5 mins after this kept happening but the crashes still happened every 15-20 mins or so. That would indicate that its not necessarily something to do with the auto save, and maybe more coincidence if you're using the default settings. Mike not using autosave (you mad man by the way) would lend further evidence to this.
Also the current time indicator is flashing and freaking out, the align window won't pop up "error parsing properties list from memory"
Had problems daily after the update. Latest problem is crashing after saving... about 5 crashes a day.
Working on basic/simple 3D Camera animation. Had to downgrade!!! Hope it works... huh
MacBook Pro 15 (2019)
2,3 GHz 8-Core i9
16 GB memory
Radeon Pro Vega 16 4 GB
Much like the others in the thread, I'm also experiencing frequent crashes. Seemingly every 15- 20mins whilst working. AE will sometimes sit in the background without crashing but soon after starting work again it will revert back to its frequent crashes. I am sending crash reports back every time this happens.
Windows 10 10.0.18363 (build 18363)
Intel i9 9900K
Asus Strix Z390-E