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I get this error when importing an image sequence in to After Effects 2020 (Version 17.0.4 (Build59)). The funny thing is that it works just fine when importing the very same image sequence in the previous version of After Effects (Version 16.1.3 (Build 5)) ... This means I can't use the latest version of After Effects, since I work with image sequences all the time. Have anyone else encountered this problem and/or have a solution or workaround?
You have not provided any info about the actual file naming, file types, storage locations and so on, so we can't realyl tel lyou anything. Aside from AE being buggy as hell these days something specific could be going on that could be easily fixed like renaming a folder. Impossible to know with no specific info at hand.
Sorry about that. I will try to fill in the blanks here ... The syntax of the file names in the image sequences I use all look similar to this: 'Speaker04_Handle_00000.jpg'. The error appears no matter the file-type (JPG, PNG, TIFF etc.). The image sequences are all stored on my local SSD harddrive (C:). I am running After Effects in the latest version of Windows 10 (64 bit) on my workstation, which is a DELL Precision / Intel Xeon CPU E5-2687W v4 @ 3.00Ghz. I am not sure if there are any other information that would be relevant to solving this problem, but please let me know if there is. 🙂
Have you checked your Windows Update status and/ or recently installed other apps? The issue with some file format handlers appears to be related to botched DLLs being installed, so manually re-installing the MSVC 11 DLLs and such may actually fix it.
Thanks, though I'm not sure how to do that, but I will find out and give it try. I will update you on the outcome. Thanks again. 🙂
I am facing the same issue with the latest version. Were you able to solve the isuue? Can you share the solution please. Thanks
I just discovered that the problem occurs when I try to import image sequences from a 'mapped network drive' -folder. But if I import the same image-sequence from the same location on my hard drive, but using the local path (c:/...) instead, solves the problem. This quirk is only in the 2020 version of After Effects, which I think is a bit odd, since linking to an image-sequences from a 'mapped network drive' -folder still works just fine in the 2019 version.
Can you suggest a fix for Mac. I am still facing the problem. Tried changing the location of the folder to desktop too still didnt work.
Looks like giving AE 2020 "Full Disk Access" permissions solves the issue (at least for me).
Thanks! this worked for me too.
How do you give AE 2020 "Full Disk Access?"
on Windows 10, not a Mac....is there a way?
Confirmed this is a problem still with AE 2021 (Windows 10). No idea how to fix this
I have the same issue! Copying files to a local drives is a workaround, but not a good permanent solution. Hoping for more information on a fix!
Yep, I had the same solutionm as MarkusEker. If you transfer the sequence to a local drive/desktop/something like that, it should link up fine. It should even work if you then move it BACK to the same place....almost like you're tricking AE into thinking its a new/different sequence.
It's very silly solution, but at least it's a fix...
Is there any solution to this besides the workaround? Is this a windows issue or is it an After Effects issue? Why is it working with older After Effects?
I dont know of any other solution besides the one I posted above. I work on a Windows, but something tells me its an AE glitch that some things just get lost in translation.
I've also ONLY noticed when I grab a collected / zipped project from someone else, almost like something got corrupted or messed up during the collecting process...
This function is broken all the way back to 17.0.1. Version 17.0 seems to work correctly, but this must be fixed as it's an essential feature for AE! Shocked that it's been overlooked for so many versions now!!
Please make this a priority!
Dragged and dropped whole PNG folder into the AE. It worked for me and a couple of Co-workers.