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Cannot Install Adobe Air on my Computer

New Here ,
Oct 08, 2018 Oct 08, 2018

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I am running windows 10 home on a Dell Inspiron 620 and keep getting the following error when attempting to install Adobe AIR:

"Adobe AIR

Sorry, an error has occured

An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."

I am the administrator!  Help, I need Adobe AIR to run a couple of other programs I am trying to run.

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Adobe Employee , Oct 11, 2018 Oct 11, 2018
Hi,Can you try below mentioned steps:- After downloading the Adobe Air .exe file, go to its location (usually in your Downloads folder) and right click on it.  Rather than clicking on "Run as Administrator" (which did not work for me), click on "Properties".- Then go to the "Compatibility" tab.- At the bottom of the Compatibility tab place a check beside "Run this program as an Administrator".- Hit the "Apply" button and try running your Adobe Air install again.Thanks!

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Adobe Employee ,
Oct 11, 2018 Oct 11, 2018

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Hi,

Can you try below mentioned steps:

- After downloading the Adobe Air .exe file, go to its location (usually in your Downloads folder) and right click on it.  Rather than clicking on "Run as Administrator" (which did not work for me), click on "Properties".

- Then go to the "Compatibility" tab.

- At the bottom of the Compatibility tab place a check beside "Run this program as an Administrator".

- Hit the "Apply" button and try running your Adobe Air install again.

Thanks!

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New Here ,
Oct 13, 2018 Oct 13, 2018

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Great and thanks so much.  For anyone reading, you might have to restart your computer after you follow the steps above for Adobe Air to install without giving the error.

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Adobe Employee ,
Oct 14, 2018 Oct 14, 2018

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Hi alc1​,

Good to know it worked for you.

Thanks!

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