Good audio quality in source, but sounds bad when export from Animate

[Chiu244057458i5z]

Hello, this is q problem that bother me for a long time.

I have an Audio which is Uncompressed WAV 48khz/24bit exported from Premiere. I import it into Animate and after export it again, it will sounds bad. I have always changed the publish setting into the best quality: "Raw, 44kHz Override sound settings." and make sure to select the best quality from media encoder or direct from Animate. I have tried to export Mp4 and Mov with 44 and 48khz but they all sonuds bad. I also try to import the sound in Premiere once again and  export it. The sound will be great. Is this because Animate only support 44khz rather than 48khs? Any ideas why? Thanks.

[kglad · Accepted solution]

yes, you should be importing 44khz (or 22 or 11) audio.

"Animate can import either 8- or 16-bit sounds at sample rates of 11, 22, or 44 kHz. Sounds recorded in formats that are not multiples of 11 kHz (such as 8, 32, or 96 kHz) are resampled when imported into Animate"

[Chiu244057458i5z]

Thank for helping. It seems to sound a little bit better. while it still have some noises.

Don't know if I import the Audio right. I used premiere to export and this is the property:

Wav

Sample Rate 44100 Hz

Channel Stereo
Sample Size 16 bit

[kglad]

i recommend you open your sound file in audition and then click file>save as and carefully check the save as settings:

[Chiu244057458i5z]

This is the settings I have.

[kglad]

after saving from audition with those settings, reimport to animate.

[Chiu244057458i5z]

The sound still very bad after exporting from Animate. I've try every kind of format too.

[kglad]

make two videos. one with the sound playing in animate and the other playing in audition.

[Colin Holgate]

In addition to the import suggestions from kglad, note that in the publish settings there is a separate entry for Stream and Event sounds. You may have set one of those to Raw 44k 16 bit stereo, make sure that both are set that way.