Importing Audio

[Dj Eddie Legend]

I've been trying to import a wav file into Adobe Animate (ver 23) and the error messages says it can't read the file (wav). I've tried putting it into the Media Encoder with no luck as well. Is there a fix for this?

thanks

[Colin Holgate · Accepted solution]

Do you have any audio editing software that can read WAV files, to then check what sample rate and bit depth the sound is? Animate really wants 16 bit, 44.1 KHz (mono or stereo). Usually other formats import but then don't work correctly. If the file doesn't import into anything, it may have something wrong with it.

If you do get it open in something, Audition for example, you can export it as 16 bit 44.1 KHz, for Animate to use.

[Dj Eddie Legend]

Thanks but it did not work. I opened the file in Logic Pro x and it says 48khz at 16 bit but there's no export options for 44 khz.

[kglad]

48khz is a problem.  open in audition and change to 44khz

[Dj Eddie Legend]

Converted it to 44 khz in Audition and the file still will not import. Error continues to say problems reading the file.

[kglad]

upload your wav to a file server and post a link here

[Dj Eddie Legend]

Not sure how to do that but here is a link to a shared file (read only): smb://10.0.0.161. 

[kglad]

your wav file imported and played without problem for me.

win 10

uninstall animate including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then reinstall animate and retry importing

[Dj Eddie Legend]

Okay/ so I was finally able to get the audio to import as an mp3. I converted the wave file in Audio and it worked. I really appreciate your help and your speedy replies.

[kglad]

you're welcome. (but i don't understand why you couldn't import the wav file.)