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Scroll bars disappeared

Community Beginner ,
Apr 23, 2015 Apr 23, 2015

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Hello everybody,

(excuse my bad english, I'm french)...

All is the title : Scroll bars disappeared ! ... I try to install again my "Flash prof", but the scroll bars don't be back.

Can you help me, please ?

I thank you very much,

Fred.

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correct answers 1 Correct answer

Community Beginner , May 19, 2015 May 19, 2015
I FIND THE SOLUTION > You need to change your administrator session. I try to use my Flash Pro with a new session, and all is correct.I thank you for your help !I hope my solution can help you too. 

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LEGEND ,
Apr 24, 2015 Apr 24, 2015

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Look at the upper right corner of the stage window. At some settings there are no scroll bars. If you set the window to 100% you should see the scroll bars for the window. If that doesn't fix it, go to the Window Menu and scroll down to Workspaces.... At that option select Reset ... the setting will show the current window configuration. Select that one and reset it.

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Community Beginner ,
Apr 24, 2015 Apr 24, 2015

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Hello. Thank you for your help. I have reset it (window "classic")... But, the scroll bars don't appear...

When I open a window as the preferences window , it does not completely displayed. It is cut .

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LEGEND ,
Apr 24, 2015 Apr 24, 2015

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The next step is to delete your Flash preferences file and then start Flash. Here's a help file that will guide you: Re-create preferences

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Community Beginner ,
Apr 26, 2015 Apr 26, 2015

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thank you, Rob.

It does not work... I have delete the preferences file, and restart... and I just install again my Flash CC, and delete the preferences file... but it does not work.

this is a picture of my screen. I don't understand. The window look like to little... this is the only software who doesn't work, like that.

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Explorer ,
Oct 12, 2016 Oct 12, 2016

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Thank you!

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LEGEND ,
Apr 27, 2015 Apr 27, 2015

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I don't know. It looks like you'll have to use the Cleaner tool to uninstall and then reinstall the software. I have no idea what the source of the problem is. Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

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Community Beginner ,
Apr 28, 2015 Apr 28, 2015

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I try to uninstall and reinstall Flash CC, and I use the "CC Cleaner Tool", but... it doesn't work. 

And the "chat-Adobe" is too busy... It's incredible !

I don't know what can I do...

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LEGEND ,
Apr 28, 2015 Apr 28, 2015

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I'm sorry. Do you have another computer that you can try the installation with?

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New Here ,
May 18, 2015 May 18, 2015

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I am having the same problem...interested to see if a solution comes about.

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Community Beginner ,
Nov 26, 2016 Nov 26, 2016

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I am having the same problem. Did you find a solution?

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Adobe Employee ,
Nov 29, 2016 Nov 29, 2016

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This may happen if your Text Scaling is not set to 100% on a HiDPI display machine.

Can you please set it to 100% in Control Panel > Display section and see if that helps?

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Community Beginner ,
May 19, 2015 May 19, 2015

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I FIND THE SOLUTION >

You need to change your administrator session.

I try to use my Flash Pro with a new session, and all is correct.

I thank you for your help !

I hope my solution can help you too.

😃

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New Here ,
Oct 17, 2015 Oct 17, 2015

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Hi fredo-jo,

I am having the same problem and I ran Flash as an administrator but it still won't work! Please help!

Thank you

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New Here ,
Sep 20, 2016 Sep 20, 2016

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Hi,

i had the same problem with indesign CC andon calque panel scrollbar only. Not with another panel

i desintall and reinstall indesign.

(excuse my bad english, I'm french too )

bye

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New Here ,
Jan 29, 2017 Jan 29, 2017

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Hello,

I just re install LR CC on my new Lenovo T460 Laptop and I had the same problem

on my previous T440 , no problem I had a scroll bar on the Left.

Google around to find a solution , tried many things , no success .....

untill I installed my wireless mouse , it installed the drivers of the mouse and on the next restart of LR , I had my scroll bar back .

Even if I remove the Bluetooth USB dongle the bar stay

So for me installing a Logitech Mouse (with roller) solved my problem.

Best Regards,

Didier

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New Here ,
Aug 22, 2020 Aug 22, 2020

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LATEST

If you still can't get it, make the timeliness box taller. It should pop up. Go big and slowly shrink it until its still there.

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