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Hey all
Everytime i try open Animate it keeps crashing, I have followed the animate crashing support page on the adobe site and still have the problem. I have also tried a complete uninstall / reinstall and rolling back my windows.
Here is the error log https://pastebin.com/az5A5e34
Any help would be appreciated.
Windows 10 Home
1803 - 64 Bit
Hi,
This is to update that our team has logged a bug regarding your issue and it will be addressed in further updates.
Meanwhile to get this issue addressed please reach out to our - Customer Care and a live teach will assist you.
Inconvenience is regretted.
Thanks,
Ankush
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Hi l0l1yp0p,
Sorry for the issues you are facing with Animate CC and thank you for doing the initial round of troubleshooting, also providing us with the logs which is very helpful in identifying the issue. I will do my best to help.
Will check with our dev team regarding your issue an get back to you with gathered information.
Appreciate your patience.
Thanks,
Ankush
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Hi,
This is to update that our team has logged a bug regarding your issue and it will be addressed in further updates.
Meanwhile to get this issue addressed please reach out to our - Customer Care and a live teach will assist you.
Inconvenience is regretted.
Thanks,
Ankush