Adobe Podcast Enhancer is not working

[Illia Isainkov]

Adobe Podcast Enhance no longer works. There is an infinite loader.
This happens after login.
Already tried: reset firewall settings, enable VPN, log in from another device
Two days ago, everything was working fine

Sometimes after 10 reboots it displays the block for unloading. But it doesn't work

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

[Illia Isainkov]

Thanks a lot! 

[kglad]

sure.  (and glad you found the issue cause.)

[Illia Isainkov · Accepted solution]

A message appeared from Adobe about unscheduled maintenance:

Adobe Podcast is currently unavailable for unscheduled maintenance and will be back to normal shortly.

[IfThenElse318021151yfi]

When I am uploading an audio file, it keeps saying The audio file is in a format we can't understand. Ensure the file is not corrupted or convert it to a standard wav or mp3 format to try again. I tried changing the file, converting the format, and even switching browsers. It is giving the same error. It worked perfectly fine before, I enhanced 14 files just few minutes ago.

What can I do to fix the issue?

Thanks

Tanmay

[Serkan304442984lzi]

Same problem for me. Everything worked very well this morning but now it says the same Error message.

[IfThenElse318021151yfi]

It's working alright now. They had an update of daily usage.

[Djimon34009328ive0]

Hey i've been getting the same message recently I've tried updating search broweser but nothings fixed

[Heena28562214hoxy]

i am unable to to enhance my audios on https://podcast.adobe.com/enhance always getting Failed to process file for enhancement this error

[SteveG_AudioMasters_]

We know it's there - we know it's supposed to be wonderful, but beyond that we know nothing about it, I'm afraid, except that it's a de-skilling tool par excellence... 😉  It should work fine as long as you adhere to the input file type and size limits.

[SteveG_AudioMasters_]

I just tried it and it's certainly functioning. I can't tell the difference between what was sent and what came back (apart from it being quieter, for some reason) but there again, the file didn't really need 'enhancing'. But it definitely processes wav files.

[Mark30571477ptlt]

Me too.

Used it a few time successfully but now it jyst chugs for maybe 30 mins and then says failed.

Bored with this now - wasted way to much time with it.

Sorry Adobe - I expect better of you.

[SteveG_AudioMasters_]

I suspect that if you try to use it at the same time as all the Weekend Warriors, it's going to overload. Try it off-peak...

[Crew38746077c127]

hello sir adobe podcast not working  my gmail

[Santosh282276861q9t]

I have been using Adobe Podcast for a long time and today when I started to upload my audio files it says "Failed to process file for enhancement". I don't why it's happening and I tried using adobe podcast on different web browsers but still, the issue persists.

I don't know what to do if anyone knows how to solve this please let me know.

[Santosh282276861q9t]

Nevermind It worked for me when I tried this on my mobile. So I had cleared all my cache data in my browser and cleared the cookies as well then I logged in to my account and it works fine 🙂

[Pix28767338n90u]

I have same problem please tell me did you fix this problem or not   

[Santosh282276861q9t]

Now its not working again there is a problem with the server.

[sarwar28787925kaxb]

this is not working properly please show me how to resolve the issue

[Lup2903393522tf]

Still this is not working. I've tried so many times. Anybody got any resolution to this problem?

[Santosh282276861q9t]

Ok I'll tell you how to fix that. I had downloaded the firefox browser separately for managing this Adobe Podcast AI. So you can also do that!

1. Try with a new browser

2. Do not set the download location leave that to default

3. Double check your storage. Storage is very important in converting your audio

4. Only upload the files in .mp3 or .wav so if you're working with AAC or something it won't work. Try using online converter to change your audio format.

(Alternative)

If none of these works then use your Android/ios to convert the audio files.

[Tony_Rita2533]

I did its not working

[Lup2903393522tf]

I tried with converting them to mp3 and uploading seems to work sometimes. But not all the times.

[Tawsef29384291h0t0]

Failed to process file for enhancement.Its not working But why?