AI Podcast Enhanced Audio Not Downloading

[A.T.S287742167voq]

I have been trying to download the enhanced audio but nothing happens when I press download. Is anyone else facing this issue? 

[SteveG_AudioMasters_]

There have been other reports of it not being available 100% of the time - I think it's just a case of  'try again later'...

[Мульт29736891r316]

yesterday the interface was updated, today it rolled back to the old one again, it worked 2 times and again like a stump in the deck - the same error as the person above. well, at least unlike yesterday's plan, but that's just the beginning of the sense, if again it was not possible to process it) the last few days something has been storming and storming.

[A.T.S287742167voq]

It's working again, for now, hopefully will continue to work

[Мульт29736891r316]

so it is so, but yesterday and today again the same thing)

[UMAIR33503124oimg]

same problem facing to me, Enhanced audio not download. Different broweser try but issue not resolved

[Creative North]

Same issue here - we've been having it for about a week now without any success ... and cannot download files (no matter the size/format) at all ... Chrome/Firefox/Safari all exactly the same ... we just get this black popup occur.

It uploads fine, enhances fine and plays back fine after the enhancement.

I had been using it perfectly for a several weeks prior with no issues on the same machines (have tried on MacOS, iOS, Ubuntu and just now a Windows machine).

It's not cookies / cache - I just tried it on a machine that's never been to any Adobe websites before and it happened first time after logging in.

We have very good (250Mb) internet ... with no other internet issues and no firewall in use.

Surely we can't be the only one with this issue?

[Rob33864442pn92]

I'm having the same problem. This enhancer is currettly useless and I need it multiple times a week. 

[Creative North]

Yes this is quite bizarre now .. it's been completely useless for me for at least a week.

[Syed Wasiq30737654vnnu]

quick fix for now, just use any audio downloader extension that can fetch audio from any web page this will wokr out for sure.

[Gigi2525]

This happens, in my experience, about 15% of the time. (It happened yesterday with a 20 minute file.)

I see Adobe never replied to this post/string. I gave them feedback from their link, including a short video demonstrating how clicking the Download button does nothing. I also requested they provide a page where all of our recent enhanced audio files exist plus the ability to download the enhanced files there. 

I'm hearing crickets from Adobe.

Why would I ever get on the paid plan when things like this happen?

[SteveG_AudioMasters_]

This is a U2U forum; Adobe don't monitor it regularly.

FWIW, as a premium user I've had no difficulty with it at all.

[Sports38866246juur]

Yes I am faceing same type of issue

[Charles Budd]

The download is just showing up as a Zero Byte html file, not an MP3. I guess I'll just try it again tomorrow.

[TMitch7]

I noticed many of these responses were from two years ago. Strangely, I have the same issue, and it's May 24, 2025. I try to download it, and this black message pops up telling me to try again later. I've tried for two straight days, and it still won't download. Is anyone else still having issues? If not, what is the fix?