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I have been trying to download the enhanced audio but nothing happens when I press download. Is anyone else facing this issue?
There have been other reports of it not being available 100% of the time - I think it's just a case of 'try again later'...
yesterday the interface was updated, today it rolled back to the old one again, it worked 2 times and again like a stump in the deck - the same error as the person above. well, at least unlike yesterday's plan, but that's just the beginning of the sense, if again it was not possible to process it) the last few days something has been storming and storming.
It's working again, for now, hopefully will continue to work
so it is so, but yesterday and today again the same thing)
same problem facing to me, Enhanced audio not download. Different broweser try but issue not resolved
Same issue here - we've been having it for about a week now without any success ... and cannot download files (no matter the size/format) at all ... Chrome/Firefox/Safari all exactly the same ... we just get this black popup occur.
It uploads fine, enhances fine and plays back fine after the enhancement.
I had been using it perfectly for a several weeks prior with no issues on the same machines (have tried on MacOS, iOS, Ubuntu and just now a Windows machine).
It's not cookies / cache - I just tried it on a machine that's never been to any Adobe websites before and it happened first time after logging in.
We have very good (250Mb) internet ... with no other internet issues and no firewall in use.
Surely we can't be the only one with this issue?
I'm having the same problem. This enhancer is currettly useless and I need it multiple times a week.
Yes this is quite bizarre now .. it's been completely useless for me for at least a week.