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effects rack fully empty

New Here ,
May 13, 2019 May 13, 2019

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All of the effects in the effects rack that were already in the software are gone and I do not know how to get them back, even my favorites list has also disappeared.

I did nothing to the software for it to make everything I had disappear, I was legit using it like a couple of weeks ago... Please help me solve this thanks!!

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Adobe Employee ,
May 20, 2019 May 20, 2019

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Hi bravo229er,

Sorry that you're experiencing trouble with the effects rack. It seems like the preferences are corrupted.

Have you tried to reset the preferences? Here are the steps: Restoring the default settings for Audition CS6

Please let us know the status after testing.

Thanks,

Vidya

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