Bridge CC 2019 Photo Downloader

Enthusiast ,
Oct 17, 2018 Oct 17, 2018

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The first issue I immediately became aware of with this latest update to Bridge is that the settings for the Photo Downloader do not "stick."

Each time I download a set of images I have to go through all the checkboxes ticking and unticking as required.  Previously these settings were always remembered.

Has anybody else noticed this or am I experiencing a personal glitch?

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correct answers 1 Correct answer

Adobe Community Professional , Nov 19, 2018 Nov 19, 2018
This is one of many logged bugs for Bridge. No idea when a fix will be posted.

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Adobe Community Professional ,
Oct 17, 2018 Oct 17, 2018

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windows or Mac OS?

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Enthusiast ,
Oct 17, 2018 Oct 17, 2018

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Sorry, should have said Windows 10 PC system.

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New Here ,
Oct 19, 2018 Oct 19, 2018

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Have the same problem today also no preview thumbnails

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Adobe Community Professional ,
Oct 19, 2018 Oct 19, 2018

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Same here.

Obviously something is broken.

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New Here ,
Oct 28, 2018 Oct 28, 2018

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Same here.

Obviously something is broken.

Please.. Correct it! I need it in my everyday workflow.  😞

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Enthusiast ,
Oct 29, 2018 Oct 29, 2018

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Adobe appear aware of this issue and have flagged it as a bug.

Please add your vote for a quick fix here: Bridge 2019 Photo Downloader doesn't remember previous settings – Adobe Bridge Feedback.

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New Here ,
Nov 18, 2018 Nov 18, 2018

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Same problem here. Any word on a fix? Seriously annoying!

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Adobe Community Professional ,
Nov 19, 2018 Nov 19, 2018

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This is one of many logged bugs for Bridge. No idea when a fix will be posted.

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Enthusiast ,
Feb 18, 2019 Feb 18, 2019

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Please refer to this thread for a (temporary) solution.

Bridge Photo Downloader does not retain settings

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Community Beginner ,
Mar 14, 2019 Mar 14, 2019

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Reading through this thread, my issue is that when I import my file numbering is all over the map and not sequential at all. At first I thought it was because of the various days of images on the card, as I file import by YYYYMMDD then filename, then numbering. When I try it to import just as a shoot name, the same no sequential numbering happens. Anyone else having this issue? I reached out to Adobe on here and they said it's a known glitch. No sense of urgency from these guys at all, it's only just the Import feature in order to use Adobe Photoshop and most of the other products. I asked them for a timeline and they didn't answer with a date, just evaded the question.

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Community Beginner ,
Sep 26, 2019 Sep 26, 2019

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I have the same problem and am really frustrated. Did you ever solve?

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Community Beginner ,
Aug 13, 2020 Aug 13, 2020

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LATEST

As of August 13th, this worked for me...

 

It is now April 2020 and a slight change is necessary - create the folder as described by above, but name it "Bridge CC 2019" (with the spaces and no quotes) That will work for Bridge CC 2020 v 10.0.4.157 in Windows 10. After creating the folder, open Bridge Photo Downloader change the settings download a photo, then shut down Bridge. Next time you use Photo Downloader it should show the settings you previously set. You can check that folder and the APDPreferences.xml file is created in the empty Bridge CC 2019 folder you made earlier.

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